You set it up yourself. The agent answers 24/7, takes the full message with the callback number read back and confirmed, and your team follows up.
- Answers 24/7 on a new local number or your forwarded line
- Answers in English. Other languages on enterprise custom plans
- Message, order and callback capture, read back and confirmed
- Email brief after every call, a notification on your phone, a text if you opt in
- Dashboard with every call, summary and transcript, three team logins
- Knowledge base, office hours and voice you change yourself